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You can install the add-in via multiple ways: 


 Add OTJ Jira for Outlook from Outlook Desktop App (Windows & Mac)

Open the Store

The most convenient way is to simply open Outlook Desktop app and open the Store via the button in the top toolbar.

Install the Add-in

In the Store search for "OTJ" and you'll find OTJ Jira for Outlook.Click on Add button

OTJ Jira for Outlook menu will be available in Outlook Ribbon

That's all! Now you can simply Login and Start Enjoying OTJ Jira for Outlook.

 Add OTJ Jira for Outlook from web browser

The most convenient way is to simply open Outlook in a web browser (IE, Chrome, Safari, Firefox, etc...).

  1. Open your Outlook mail
  2. Select an email
  3. From the e-mail preview click on the three dots.




  4. Click on "Get Add-in"
  5. Add-in for Outlook page will be displayed
  6. Search for "OTJ"
  7. Click button "Add" to add OTJ add-in to your Outlook account.
  8. OTJ Jira for Outlook menu is available now.


 How to clear the Office cache (Windows)

To clear office cache, follow the below instruction.

  1. Go to windows explorer.
  2. Open the C: drive.
  3. Go to Windows Explorer.
  4. In Windows 7:
    1. Click Organize on the menu bar.
    2. Select Folder and Search options.
    3. Select the View tab.
    4. Under Files and Folders > Hidden files and folders, select the option to Show hidden files, folders and drives.
    5. Click OK.
  5. In Windows 10:
    1. Click View on the menu bar.
    2. Click the Options icon. (If you click the small arrow below it instead, choose Change Folder and Search options).
    3. Select the View tab.
    4. Under Files and Folders > Hidden files and folders, select the option to Show hidden files, folders and drives.
    5. Click OK.
  6. Open Office located in (C:\Users\[user_name]\AppData\Local\Microsoft)
  7. Open Folder 16.0 (depends on your office version)
  8. Delete all the content of Wef folder.

Note: This will remove all sideloaded add-ins from all office products such as Outlook, Word, Excel, and PowerPoint. 


(Note: You can also use this link directly from the Microsoft AppSource to Get OTJ JIRA for Outlook.)